Keep your store running smoothly without becoming the technical expert
For Shopify and WooCommerce stores with active order volume. Micro E-Commerce clients: your store's upkeep is covered under Micro Care, with one-off changes quoted per task.
Structured oversight for growing businesses
Fast adjustments and structured troubleshooting.
Ensures transaction workflows are functioning correctly.
Managed upload of products and services, and ensuring consistency.
Prevent small issues from becoming business interruptions.
No surprise emergency billing for routine updates.
We prioritise revenue continuity, not cosmetic changes.
From system review to ongoing oversight
We evaluate your current store state and identify priority areas.
Based on your selected plan, we define upload limits and adjustment boundaries.
Minor fixes, product updates, and payment checks handled within plan scope.
Larger modifications are scoped and quoted separately, and performed only when required.
What's included in every plan
Pricing Tiers
Commerce Support is for stores where products change weekly, card payments carry real revenue, and an hour of checkout downtime costs actual money. If that's your store — whether it runs on Shopify or on a WooCommerce build we host — this retainer keeps it operating without you becoming the technical department.
- ✓ Minor technical adjustments
- ✓ Up to 5 product uploads per month
- ✓ Payment flow verification
- ✓ Email support
- ✓ Structured oversight
- ✓ Minor technical adjustments
- ✓ Up to 15 product uploads per month
- ✓ Checkout troubleshooting
- ✓ Workflow guidance
- ✓ Structured system review
- ✓ Priority support response
Retainers require a minimum 3-month commitment. Additional product uploads and larger modifications are scoped and quoted separately. Optional add-ons are available on either plan: extra uploads, on-site training, security baseline review, and advanced workflow documentation.