Terms of Use

By accessing or using this website, submitting an enquiry, or engaging Iktaro Solutions for services, you confirm that you have the authority to accept these Terms on your own behalf or on behalf of the business you represent, and that you agree to be bound by them.

You may browse and use this website for lawful purposes connected to evaluating or engaging our services. You agree not to:

• Use the site in a way that could disable, overburden, or impair it, or interfere with anyone else's use of it
• Attempt to gain unauthorised access to any part of the site, our systems, or related accounts
• Submit false, misleading, or fraudulent information through our forms
• Use any automated system (bots, scrapers, etc.) to access the site without our prior written consent
• Use the site to transmit any unlawful, harmful, or infringing material

We may suspend or restrict access to the site for anyone who violates these Terms.

Unless otherwise noted, all content on this website — including text, graphics, logos, the Iktaro Solutions name and branding, case study write-ups, and blog content — is owned by Iktaro Solutions or our licensors and is protected by copyright and other intellectual property laws. You may view and share pages for personal, non-commercial reference, but you may not reproduce, modify, distribute, or create derivative works from our content without our prior written permission.

When you submit information through our contact form or otherwise send us content, you confirm it is accurate and that you have the right to share it, and you grant us permission to use it to respond to your enquiry and, where relevant, to deliver services to you. See our Privacy Policy for how we handle that information.

Sections 6 through 12 set out the general terms that apply when Iktaro Solutions is engaged to provide services — such as web development, e-commerce, cloud migration, digital automation, or ongoing ICT support.

Unless the applicable proposal says otherwise, engagements begin once both parties agree on scope and either sign a proposal/quotation or provide written confirmation to proceed (e.g. by email).

Our quotations and proposals are based on the scope of work discussed with you in the proposal or project meetings. Any feature or functionality not specified in that scope will be treated as a change request rather than part of the original engagement.

Change requests must be documented and agreed by both parties before the corresponding work begins. Any resulting additional cost and impact on the project timeline will be assessed and communicated to you before we proceed.

Fees, currency, and the applicable payment schedule are as set out in your proposal, quotation, or invoice. Unless a different structure is agreed for your engagement, project-based work follows this milestone schedule:

• 40% upfront — due on project initiation
• 10% on milestone completion — due when the specified project milestone is completed
• 30% on final delivery — the remaining balance, due upon successful deployment and your acceptance

Late fees

Invoices are payable as stated on the invoice. If a payment becomes overdue, a late payment fee of 2% of the outstanding balance (or a TTD $50 minimum, whichever is greater) is automatically applied once a second payment reminder has been issued. Continued non-payment may result in suspension of services until the account is settled.

Any item or service marked Yearly, Annual, or 1 Year on a quotation or invoice is a recurring charge that renews automatically on an annual basis, unless cancelled in accordance with the applicable agreement.

We may also recommend or implement third-party software, platforms, or licences as part of your project (for example, domain registration, hosting, or paid plugins). Pricing for these items is set by the relevant third-party provider and is outside our control — we'll notify you in advance of any such charges before they're billed, and ongoing subscription or licensing costs are your responsibility unless we've agreed otherwise in writing. Your use of any third-party product is also governed by that provider's own terms.

Estimated project timelines are set out in your proposal or discussed in project meetings. Timely provision of necessary materials, approvals, and feedback from you is essential to meeting these timelines — delays in your response may extend the delivery date accordingly.

Upon full payment, you will have full ownership rights to the web application or other deliverables developed for you. Until full payment is received, all project-related assets — including code, designs, and other work product — remain the property of Iktaro Solutions.

This does not include our own pre-existing tools, frameworks, methodologies, templates, or general know-how used to deliver the work, which remain our property (or that of our licensors) and may continue to be used by us for other clients. Third-party software, platforms, and licensed components remain subject to their own licence terms.

Before final deployment, our team conducts thorough testing to confirm the functionality and quality of your deliverables. We'll seek your feedback and approval as part of that process before anything goes live.

Following project completion, we provide post-deployment support for a specified period, as set out in your proposal. Extended maintenance and support beyond that period is available under a separate agreement.

Each party agrees to keep confidential any proprietary, non-public business, technical, or financial information disclosed by the other in connection with an engagement, and to use it only for the purpose of that engagement. This obligation continues for a reasonable period after the engagement ends and does not apply to information that is or becomes publicly available through no fault of the receiving party.

We perform services with reasonable skill, care, and professional diligence. Beyond that, and to the fullest extent permitted by law, this website and our services are provided "as is" and "as available," without warranties of any kind, whether express or implied — including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We don't guarantee that the website will be uninterrupted, error-free, or entirely secure, and we don't guarantee specific business outcomes (such as revenue, traffic, or growth) resulting from our services.

To the fullest extent permitted by law, Iktaro Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of this website or our services — even if we've been advised of the possibility of such damages. Where liability cannot be excluded, our total liability arising out of or related to a given engagement will not exceed the total fees paid by you to us for that specific engagement in the 12 months preceding the claim.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

You agree to indemnify and hold Iktaro Solutions harmless from any claims, losses, or expenses (including reasonable legal fees) arising from your misuse of this website, your breach of these Terms, or content or materials you provide to us in connection with an engagement (for example, material you don't have the rights to use).

We may suspend or terminate your access to this website at any time if we reasonably believe you've violated these Terms.

For service engagements, if a project is terminated by either party, fees will be settled based on the work completed and expenses incurred up to that point. Where a signed proposal or agreement specifies its own termination terms, those terms apply instead.

These Terms, and any dispute arising from your use of this website or our services, are governed by the laws of the Republic of Trinidad and Tobago, without regard to its conflict-of-law principles. Disputes will first be addressed through good-faith negotiation between the parties; if not resolved that way, they will be subject to the exclusive jurisdiction of the courts of Trinidad and Tobago.

We may update these Terms from time to time. We'll update the "last updated" date above when we do. Continuing to use the website after changes take effect means you accept the updated Terms. Changes will not apply retroactively to a signed proposal or agreement already in place, unless that agreement is later amended by both parties in writing.

Questions about these Terms? Reach out: